If you or someone you know has a Samsung refrigerator with a defective ice maker, please contact us for an initial consultation. My label shows revision 4 with a manufactured date of Nov 2017 and is model RF263BEAESG/AA. Samsung DA97-11092B Genuine OEM Ice Maker Assembly for Samsung Refrigerators. It is a beautiful stainless steel unit and I was told that it was highly rated. Genuine product manufactured by Samsung. Links to software updates, manuals, specifications, and answers are … More Buying Choices $108.21 (3 used & new offers) Samsung DA97-12317A Refrigerator Ice Maker Assembly Genuine Original … After many threads on this ossie I see there was a new ice maker issued with new parts. 4.6 out of 5 stars 363. I purchased a samsung rsg257aars at lowes less than two years ago. Samsung. Fast, same day … Resolved Samsung — defective ice maker. Samsung provided tech with new ice maker, install fee came under tech's first repair. You may be eligible to be included in our class action lawsuit. I called Samsung support, if you want to call it that.” Angry consumers have also started a Facebook group with more than 7,000 members, posting pictures and videos of their fridge problems and demanding the company recall the appliances for safety reasons. Refrigerators Support helps users troubleshoot common issues. Click on your symptom to see what causes it and how to fix it. Fits the following models The ice maker in the affected refrigerators is the TSB 2015 model, alleges the class action lawsuit. Have same problem w/ice maker on French door Samsung. Part number DA97-11092B. Making the ice itself doesn't cause frost or that nasty build up. [UPDATE 8-29-16]: The solution, sent out to all Samsung service Techs in a bulletin, is in the new post on this subject here. Repair your Samsung Ice Maker Ice Bucket Assembly for less. Currently, we show 2 past recalls matching Scotsman Ice Maker. Find answers to service and warranty questions or how to contact Support. My Ice maker stopped working today. The Defects are identified in a technical service bulletin issued by Samsung on July 17, 2015 (“TSB 2015”). Water dispenser works, freezer temp is set to -8 degrees F, reset button beeps but nothing happens. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. The Samsung ice maker class action lawsuit contends that the appliance maker refuses to fix the problem or replace the defective units. 33. Samsung DA97-15217D OEM Ice Maker Assembly, manufactured by Samsung Read More-+ Shipping Information . If the ice maker … I started having trouble with the ice-maker about 6 months later. R Rodney Hamilton. If it's a newer fridge with the ice maker in door you may either have a leak or the ice maker isn't all that well insulated. LOGIN CUSTOMER SERVICES CART (0 items) Samsungparts.com DA97-15217D (This is a new part for DA97-12317A.) I have a French door samsung.. model rf28hfed bsr/aa... woke this morning to water dripping out of the water/ice maker compartment. FREE Shipping. A class-action lawsuit was filed in 2017 involving a specific ice maker issue for a Samsung French-door refrigerator model. If you notice your ice maker beginning to frost up, there are a few steps to take before you panic. apparently the temp of the freezer and frid … read more Turned off power to box for a few hours and reapplied, no fix. Samsung wont comment on the suit, but after we contacted the company's US appliance division, it agreed to replace Coy's fridge. The service kit may include multiple parts; refer to your parts diagram for a complete list of parts included. Note: Due to Samsung using different ice makers depending on the build date of certain model refrigerators, you must look at the blue tag on the bottom of your ice maker and read the part number starting with DA97-XXXXXX off of that tag to ensure you are ordering … Find answers to service and warranty. How to Troubleshoot the Icemaker on a Samsung Refrigerator RF267AARS. SAMSUNG NEEDS TO acknowledge design flaws that allow the digital temp display to show normal safe temperatures yet in the refrigerator temperatures are 10-15 degrees F. higher. request for your Samsung product.Schedule a repair . Get shopping advice from experts, friends and the community! It's all the excess moisture in the air that doesn't get immediately frozen in the tray. 87. Samsung DA97-11092B Genuine OEM Ice Maker Assembly for Samsung Refrigerators. I emptied the ice maker. 4.6 out of 5 stars 260. More Buying Choices $108.21 (3 used & new offers) Samsung DA97-07603B Freezer Ice Maker Assembly. Samsung Refrigerator RF263BEAESR Ice Maker Issue The ice maker had a problem where ice cube falling out of the ice tray would jam between ice maker and inside wall of the ice cabinet. The added convenience of the ice maker assembly in Samsung refrigerator models plays a significant role in user satisfaction ratings. About once a month when the ice maker quit, we were defrosting the ice and frost build up on the bottom of the ice maker. Ice Maker Assembly for Samsung RS265TDRS/XAA Refrigerator. “We didn't even get six months of use from it by the time the ice maker quit working. Samsung's RF267AARS French-door refrigerator is a feature-heavy model, with perks … $163.33 $ 163. It is about four years old and this problem just started about six months ago. DA97-15217D - ASSY ICE MAKER. The first problem was the ice maker does not function properly, according to Nivinskus. Ice Maker Assembly. Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. A number of customers claim their fridges’ ice maker is defective. Part Information. If your appliance has a past recall, you should follow the steps on the recall detail page to find out if you qualify for a repair or rebate. $163.87 $ 163. Before replacing the ice maker assembly, check the … When resetting doesn’t work, the next step is to empty your freezer of its contents and to gather a bunch of towels. People love having the luxury of a chilled drink within arms reach. To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. Samsung Refrigerator RF217ACWP/XAA Troubleshooting and Repair Help We’ve put together a list of symptoms for Samsung Refrigerator model RF217ACWP/XAA below. In the past two weeks the ice maker on my Samsung RFG297AARS Refrigerator has periodically (about once or twice per day) started making a loud knocking noise that will last about five minutes and then quit. But its way too warm to make ice, Yes, Page 81 of the service manual has a flow chart to help find the problem; troubleshooting the ICE ROOM FAN. Hello. Worked for about 6 months and failed. I have removed the tray the ice is in and the small white box above it, which I assume is the ice maker, is the source of the noise. If you own a Samsung refrigerator and your ice maker stopped making ice, you've come to the right place. The lawsuit is currently in mediation. Our investigation remains ongoing. Click on a recall below to view the full recall details. Samsung French Door Ice Maker Frosting Up The issue with Samsung french door ice makers icing and frosting up and not working is due to a known leakage defect in the manufacturing process. 00. Please enter United States zip code into the field provided and click the "update" button to receive a shipping estimate. Ice maker service kit DA82-02673A contains the complete ice maker and housing. Pam Coy is hoping so, … SAMSUNG REFRIGERATOR RECALL U.S.A. NOW has 34,640 members. I have remover and disassembled the ice maker and have no stripped gears or broken parts. 4.6 out of 5 stars 260. If you have a Samsung refrigerator with the SZAB001TA1 ice maker, you have a problem. FREE Shipping. Zip Code UPDATE. Find Samsung Ice Maker Ice Bucket Assembly Repair Parts at RepairClinic.com. Had unit for a year and 2 months now. The U.S. Consumer Product Safety Commission (CPSC) has jurisdiction over more than 15,000 kinds of consumer products used in and around the home, . Refrigerators Support helps users troubleshoot common issues. So you may have a sealed system problem since your entire freezer is only getting to 20 degrees period, and ICE … The top three symptoms for RF217ACWP/XAA are "Noisy", "Fridge too warm", and "Ice maker not making ice". We have a Samsung RF30BED8SR/AA frig with ice maker Model Number SZAB001TA1 DA97-12317A. Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. Had it repaired once under warranty which didn't work, tech said there was a replacement ice maker and that Samsung would provide replacement. $92.00 $ 92. Recommenced solution to the problem (from Samsung tech support) was to cut away a portion insulation around the ice maker drain. One component of the ice maker assembly might be defective. Samsung recommends first trying to reset your ice maker, as this might propel the appliance into action to defrost itself.. My question is would mine have these new parts and ice maker in it. 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